After you have decided on the safari of your choice,
fill out the booking form and send it to The Safari Company
together with a deposit of 20% of the applicable fare.
On receipt of the signed booking form and deposit, we will, subject
to availability, reserve the required services. The booking is
confirmed and accepted by us when we forward the confirmation
invoice to you. The deposit will be refunded if The Safari
Company cannot offer you a place. Please note that reservations
cannot be made without a deposit. Final payment is due
eight weeks prior to the date of departure. On receipt
of payment we will send vouchers, safari information, clothing
lists, etc. Please ensure that you receive this information before
you leave on safari.
THE CONTRACT: In this
Contract the following words shall have the corresponding meanings
unless the context otherwise indicates and the same meanings shall
be applicable mutatis mutandis to the booking conditions:
The Company means D and Z Travel CC. trading as The Safari Company.
The Client means The person who accepts the booking by signature.
Persons Under His Authority
means All persons accepted for a safari on the application of a client.
The client who signifies the acceptance of a booking does so on
behalf of himself/ herself and persons under his/her authority,
and warrant that he/she has authority to enter into a contract
on behalf of the other person included in such a booking and in
event of the failure of any or all the other persons so included
to make payment, the person making the booking shall by his/her
signature thereof assume personal liability for the total price
of all bookings made by him/her. All bookings are made with The
Safari Company and no person has any authority on its behalf to
vary any of the terms and conditions which are applicable.
A non-refundable deposit of 20% for each person is required when
submitting the booking application form, which shall be returned
to the Company on completion. The booking fee is accepted as part
of the inclusive fare and will only be refunded if the applicant
cannot be accommodated.
The full amount due by the client to the Company, shall be payable
not less than eight weeks prior to the date of departure. If the
full amount is not paid in due time, The Company reserves the
right to treat the booking as cancelled. Late applicants however
may join the tour on an "accommodation available" basis.
are only effective on receipt of written notification. If a booking
is cancelled prior to 8 weeks before departure, you forfeit your
deposit. If the booking is cancelled less than 8 weeks before
departure, The Safari Company shall retain the full deposit and
a cancellation fee will be payable by the client as follows:
55 - 29 days deposit plus 25% of total fare
28 - 22 days 50% of total fare
21 - 14 days 60% of total fare
13 - 0 days 100% of total fare
Cancellation insurance is compulsory for all
The Safari Company services. It is the client's responsibility
to arrange cancellation insurance. Should a client fail to join
a tour after a departure or leave prior to its completion, no
refund or liability will be accepted by The Safari Company.
CHANGE OF BOOKING: After the booking has been
confirmed, should you wish to change to an earlier departure date,
you may do so subject to availability by paying a transfer fee
of US$25. Normal cancellation fees apply if you wish to postpone
your departure and are subject to availability.
CHANGES TO SCHEDULES: The client is aware that the
itineraries are flexible and will depend on local conditions.
The Company will not accept any claims of any nature including
consequentional damages as a result of any accommodation or other
facilities, made or becoming unavailable on tour. The client hereby
indemnifies and holds the Company harmless in respect of any such
claim. The Company reserves the right to cancel any tours without
prior notification, in such events, all monies paid will be refunded
in full which shall constitute the full extent of the Company
liability to the client and persons under his authority.
REFUNDS: The Company
uses its best endeavours to ensure that all anticipated accommodation
is available as planned, there shall be no claim of any nature
whatsoever against the Company for a refund either in whole or
part, if any accommodation or excursion is unavailable and a reasonable
alternative is not found. If the guest is unable to use any service
provided in the itinerary, then there are no refunds due. The
Company will not entertain complaints due to Loss of Enjoyment
where the full land arrangements have been provided.
BAGGAGE: The client
is aware that the baggage is restricted to 12kgs in a soft bag
(this includes camera equipment and carry-on bag) due to safety
and limited space. The Company can in most cases, arrange for
extra baggage to be stored or taken to the camp, lodge or hotel
at an additional cost. All baggage and personal effects are at
all times the clients risk and the Company cannot accept liability
for any loss of baggage or personal effects.
a) The client acknowledges
that it is his responsibility to ensure that he/she is in possession
of the necessary valid travel documents, passport, visas, vaccination
Even though The Safari Company will endeavour to assist the passenger
in this regard, such assistance should be at the Company's sole
discretion, the client acknowledges that in so doing, the Company
is not assuming any obligation or liability, and that nevertheless
the responsibility to ensure that the aforesaid documentation
is in order and complies with such lawful and other requirements
to enable the client to enjoy the benefits of the tour, remains
The client acknowledges that the Company will not be held liable
to a refund of the tour fare or compensation, should the client
be refused entry into a country for any reason.
travel and medical insurance is compulsory for guests booking
with The Safari Company. The client acknowledges that it is his
responsibility to take insurance. The client undertakes to take
comprehensive travel insurance to cover his/her personal requirements.
This insurance should include cover in the respect of, but not
limited to, the following eventualities: cancellation and curtailment
of the safari and services booked, emergency evacuation expenses,
medical expenses, repatriation expenses, damage/theft/loss of
[personal baggage, money and goods. The Safari Company, including
their representatives, employees and agents will take no responsibility
for any costs, losses incurred or suffered by the guests, or guest's
dependants or traveling companions, with regards to, but not limited
to, any of the above mentioned eventualities. Guests will be charged
directly by the relevant service providers for any emergency services
they may require. Please note that credit card travel insurance
is inadequate for a safari.
a) Neither The Safari Company (the Company) nor any person or agent
acting for, through or on behalf of the Company shall be liable
for any loss or damage whatsoever arising from any cause whatsoever
and without restricting the generality of the aforegoing shall
particularly not be responsible for loss or damage arising from
any errors or omissions contained in its website, literature or
information sources, loss or damage caused by delays, sickness,
theft, injury or death. In addition the Company shall have the
right at any time at its discretion to cancel any safari and services
or the remainder thereof or make alterations in route, accommodation,
price or other details and, in the event of any safari and services
being rendered impossible, illegal or inadvisable by weather,
strike, war, government or interference or any other cause whatsoever,
the extra expenses incurred as a result thereof shall be the responsibility
of passenger. The Company may at its discretion and without liability
or cost to itself at any time cancel or terminate the guest's
booking and in particular without limiting the generality of the
aforegoing it shall be entitled to do so in the event of the illness
or the illegal or incompatible behaviour of the guest, who shall
in such circumstances not be entitled to any refund. The client
undertakes and agrees that he/she will, at all times, comply to
a reasonable code of conduct during the safari and will not in
any way constitute a nuisance to the other parsons on tour.
client acknowledges that the services arranged by the Company,
whether in civilized or remote areas by plane, vehicle, train,
dug out canoe, canoe, boat, horse back, other conveyance or by
foot, contains inherent risks of injury, illness, death, or loss
and damage to property, which may be caused by forces of nature,
accidents, wild animals, negligence of others, and other causes
known or unknown.
client acknowledges that such risks may be present at any
time before, during or after the tour arranged by the Company
and that medical services and facilities may not be readily available
during the tour.
client expressly assumes any and all risks with respect to the
activities and circumstances described herein and agrees not to
sue The Safari Company on account of any losses, claims, costs,
liabilities or damages.
client agrees not to allege the unenforceability of this Agreement
or part thereof. In the event of any competent authority finding
that any portion of this Agreement is unenforceable, the remaining
portion shall remain in full force and effect. The client agrees
that the aforegoing obligation shall be binding.
FACTORS OUTSIDE THE SAFARI COMPANY'S CONTROL: The client is aware that unforeseen circumstances due
to road conditions, weather, mechanical breakdown, accident, border
closure, political situations etc are beyond the control of the
Company and can delay and change the performance of the safari.
The cost of flying back home, alternative accommodation, food,
personal expenses and all resulting costs are to be borne by the
client. The client is aware that insurance is compulsory to participate
on all tours and acknowledges that it is responsibility to take
comprehensive travel insurance. The Safari Company will accept
no liability whatsoever.
HEALTH: The client acknowledges
being aware of the proposed itinerary and it is the client's obligation
to ensure that he/she is medically fit and able to embark upon
such a tour. A medical certificate is required for passengers
over 65 years.
This booking and eventual
contract between the client and The Safari Company shall be deemed
to be concluded in Durban, Kwa-Zulu Natal, Republic of South Africa;
and shall be interpreted according to the laws of the Republic
of South Africa. In the event of any action hereunder, the Supreme
Court of South Africa (Durban Local Division) shall have jurisdiction
in regard thereto, notwithstanding that the amount of the claim
may be within the jurisdiction of the Magistrate's Court.
16. The Safari Company believes that the contents of this
website are correct at the time of printing, but all prices and
services are subject to change or withdrawal without notice.
17. AIRLINE RESPONSIBILITY: The airlines or other
carriers concerned, are not held responsible for any accident
omission or event during the time that passengers are not on board
their aircraft or conveyance. The passengers' contract in use
by the airlines concerned, or by other carriers concerned when
issued shall constitute the sole contract between the airlines
and/or carriers and the purchaser of these tours and/or passengers.
18. PRICE INCREASE: The Safari Company reserves the
right to increase their tour fares due to any increase in airline
tariffs, fuel costs, game reserve entry fees, fluctuation of exchange
19. CONSENT: The payment of the deposit OR any other partial payment
for a reservation on a safari constitutes consent by all guests
covered by that payment to all provisions of the conditions and
general information contained on this website, literature or information
sources whether the guest has signed the booking form or not.
The terms under which you agree to take these safaris, cannot
be changed or amended except in writing signed by an authorised
member of the Company.
20. AGE LIMITS ON SAFARIS: Please consult us regarding age policies at the time
of booking. If a guest lies about their age, we reserve the right
to terminate the safari without compensation.